Refund and Cancellation Policy

Cancellation and Refunds

Upon completing a Transaction, you are entering into a legally binding and enforceable agreement with us to purchase the product and/or service. After this point the User may cancel the Transaction unless it has been specifically provided for on the Platform. In which case, the cancellation will be subject to the terms mentioned on the Platform.

We shall retain the discretion in approving any cancellation requests and we may ask for additional details before approving any requests. Once you have received the product and/or service, the only event where you can request for a replacement or a return and a refund is if the product and/or service does not match the description as mentioned on the Platform.

Refund Duration: Any request for refund must be submitted within 3 days from the date of the Transaction.

Refund Mode

If a refund is approved by our team, the refunded amount will be credited back to the original payment method (e.g., Credit Card, Debit Card, UPI, or Net Banking) used during the transaction. Please allow 5 to 7 business days for the refunded amount to reflect in your bank account or card statement, depending on your bank's processing time.

How to Request a Refund

A User may submit a claim for a refund for a purchase made by contacting us on ayeshafatima2627@gmail.com or through our Contact page, and providing a clear and specific reason for the refund request, including the exact terms that have been violated, along with any proof, if required.

Whether a refund will be provided will be determined by us, and we may ask for additional details before approving any requests.

Last updated: August 2026